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  • When is my parcel expected to arrive in the UK?
    We use Second Class delivery to the UK and will be sent using 48 hours tracking. Allow 5-10 business days to ship item. First Class delivery will be sent using 24 hours tracking and it should be delivered next day after shipping.
  • How do I get free delivery?
    When buying over £40 worth of items you will be rewarded with free shipping for UK. When buying over £80 you will receive free international shipping.
  • When will my parcel arrive internationally?
    Allow 5-7 business days to arrive.
  • When will my parcel arrive in the uk?
    Every item is sent with Royal Mail 48 hr Track and Trace, your parcel is expected to arrive between 2-3 days. Please give extra time if royal mail services are on strike or the system is down.
  • Can I exchange or return my item?
    Visit our Exchange and Return policy on the website.
  • Do you have a help chat?
    Yes, we have a 24hr help line chat for general enquiries or help with your order.
  • How can I pay for my order?
    Visa Visa Debit Maestro Electron Paypal
  • What should I do if I receive an incorrect or faulty item?
    So we can get this sorted for you, please drop us a message within 7 days with the following info: Your name Your order number Product name & code (this can be found on your order confirmation email) Picture of the fault / incorrect item
  • Can I make changes to my order? eg: Address
    Please contact us on our help line 24 hours within the purchase with the order number and updated delivery address.
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